Frequently Asked Question About Daily Istanbul Tours Turkey

FREQUENTLY ASKED QUESTIONS

We have a 48 hour refund policy. If you do not cancel your tour within this time frame you will be held responsible for the total amount of your tour. If your flight has been cancelled because of weather please do call us right away no matter what time and leave a message. We will try and reschedule your tour for you and discuss other options. We do not encourage folks to book their tour on the same day their flight is due to arrive. As we all know flights run late all the time. If your flight is arriving on the same day of your tour we do suggest giving yourself at least a 3 hour leeway between your flight arrival and your tour. Between flight delays, traffic, and having to drop off your bags at your hotel know that the risk of running late is high. Especially if your are booked on one of our group tours we cannot make the group wait.

Regular tour starts at 08.30 on Pudding Shop close to Sultanahmet tram station.Private tours start at 08.30-09.00 from your hotel or cruise port.

For private tours,your guide will meet you at your hotel lobby or cruise port.Our group  tours start at a restaurant named Pudding Shop
 
We do always suggest doing PRIVATE TOURS if you are coming with young children under the age of 8 years old. Every child is different of course and you know your child best. Our group tours do move at a specific pace and your child has to be able to keep up. This is why we suggest private tours where you can go at a pace that is comfortable for your child and you can stop whenever needed.
 
For our public group tours the price is per guest. for private tours, prices will be mailed after filling booking form
 

Of course this depends on the time of year. During the winter season we strongly suggest you bundle up and during the summer, the lighter the better. THE MOST IMPORTANT THING IS TO MAKE SURE YOU HAVE GOOD WALKING SHOES. (Sneakers or hiking shoes are best)

we visit a variety of mosques. To respect this and for your own comfort we recommend modest clothing, Ladies and gentlemen are required to dress appropriately by covering their shoulders and ensure coverage past their knees. Ladies will need to cover their heads. Scarfs are available at the mosque, but feel free to bring your own scarf to use.
Real Istanbul Tours goes out in rain, snow or shine. We do have indoor options sites we can visit on bad weather days. This will lessen (not eliminate) the amount of outside time we spend in bad weather. Real Istanbul does reserve the option to cancel a tour if we think the weather could be hazardous. If you want to cancel your tour because of bad weather or for any other reason we require a 48 hour notice and you will not be charged. So please do keep a close watch on the weekly weather report for our area during the time of your planned visit.
 
Both in private and group tours we stop for lunch.But lunch isn't included in price 
Yes,our tours are included public transportations
 
if you have a great time and want to thank your tour guide, gratuities are very much appreciated.
 
  • TURSAB
  • Belge / License
  • No. A 9064
  • Registered, 06 Mavi Tur